Our service
Mon - Fri 8:00 - 22:00
Lifetime SAVICKI Care+ protection after purchase
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Meet the new jewelry standard
Your secret is safe with us
Shipping is always discreet, free and insured.
Love doesn't like to wait
Your shipment will even arrive the next day.
Pre-wedding gift
You will receive a 22% discount on wedding rings from us.
Do you need time to think about it?
Up to 120 days for hassle-free and free return or exchange.
Up to 15 0% installments
Spread your purchase over up to 15 convenient 0% installments (RRSO 0%)
A loving phrase? Or perhaps an important date?
Engrave what is most important to you on the inside of the ring.
Find out what you get with SAVICKI Care+
In case of damage to the purchased jewelry, we cover the cost of repair and shipping.
We will modify your ring or wedding rings free of charge. We will replace the diamond or gemstone with a different or larger one, or change the color or gold sample.
We will restore the original shine of your jewelry completely free of charge at any time after purchase. You will also not incur any shipping costs.
We will correct the size of your engagement ring or wedding rings completely free of charge.
We will not leave you with any doubts or concerns after buying from SAVICKI. We will assign you an individual consultant who will be at your disposal 7 days a week.
You will add the SAVICKI Care+ service to your order in the shopping cart
Our service
Mon - Fri 8:00 - 22:00
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Savicki Company offers several convenient forms of payment and shipping options. From among all those listed, choose the ones that best fit your capabilities. Also pay attention to a complete novelty - deferred payment in PayU, and check the prices for shipping abroad.
1. Make a complaint
Make a claim under the warranty. You can do this by filling out the form:
2. Expect a message
You will receive an acknowledgement of the receipt of the complaint to the email address you provided when ordering or registering.
If the goods need to be examined, we will inform you to send them back to the following address
:
3. Decision to consider
Within 14 days from the date of receipt of the complaint, we will inform you of the manner in which the complaint has been handled
1. The right to declare a guarantee
You are entitled to a warranty claim only if the product in question is under warranty
2. Expect a message
Make a claim under the warranty. You can do this by sending a form:
3. Decision to consider
Warranty rights are described in each case in the warranty document. Consideration of the warranty is carried out according to the terms described in the warranty document.
1. The statutory right to withdraw from a contract without stating a reason does not apply to goods manufactured to the consumer's specifications, which means that it does not apply to items that are engraved, manufactured according to the consumer's comments, made of increased bullion, etc.
2. The entitlement is within 14 days of receipt of the goods.
3. Inform us of your intention to exercise your entitlement. You can do so here
4. You will receive an acknowledgement of receipt of the cancellation statement to the e-mail address you provided when ordering or registering
5. Prepare the goods for return. We will generate a label for you to send the product back to us. You will not pay the cost of return.
6. Within 14 days from the date of shipment of the product, we will refund the money paid. The refund will be made by the same method in which payment for the goods was made, unless another method is indicated.
1. The Store offers an additional (independent of the statutory) right to withdraw from the contract without stating a reason. Not all goods are subject to such entitlement. Detailed information on how to exercise the right is contained in the regulations .
2. The entitlement is within 120 days from the date of receipt of the goods.
3. Inform us of your intention to exercise your entitlement. You can do so here
4. You will receive an acknowledgement of receipt of the cancellation statement to the e-mail address you provided when ordering or registering
5. Prepare the goods for return. You bear the full cost of shipping the product to Savicki. We can generate a paid label for you to send the product back to our headquarters. Remember that you bear all costs associated with exercising the entitlement. The condition for exercising the entitlement is that they must be paid in advance.
6. Within 14 days from the date of shipment of the product, we will refund the money paid. The refund will be made by the same method in which payment for the goods was made, unless another method is indicated.
Contact form
Let us know about you and we will contact you at a convenient time.'
